Situation:
An owner comes in to your branch, and is looking super frustrated! He approaches your desk and exclaims, "your mortgages rates are through the roof!"
your response:
You VERB over to the owner and ADVERB say " EXCLAMATION Hi there Mr. Owner, it can be very EMPATHY STATEMENT when the rates are so high. Have you met PERSONS NAME ? They are our new lending specialist here at PLACE, and they'd be ADJECTIVE happy to meet with you!
