Crucial Conversation (krōō shel kän´vŭr sa´ shen) n - A discussion between NUMBER or more PLURAL NOUN in which they hold
(1) opposing PLURAL NOUN about a (2) ADJECTIVE issue and where (3) PLURAL NOUN run strong.
The first principle for positive change is THREE WORD PHRASE. That is, people who VERB their dialogue skills ADVERB ask themselves whether they’re in or out of PLACE . They may not know ADVERB how to fix the ADJECTIVE problem they’re facing, but they do know that if they’re not in dialogue, it can’t be ADJECTIVE .