A call comes through to the Veterans Crisis Line. Responder COLOR answers the call. SAME COLOR has worked at the crisis for TIME FRAME FROM 6 MONTHS TO 10 YEARS and their supervisor is A NEGATIVE LEADERSHIP STYLE, REPRESENTED AS AN ANIMAL. They have worked NUMBER BETWEEN 1 AND 20 tours in a row, have been on duty since 11am, and is working overtime at the time of the call. A Veteran who served in the BRANCH OF THE MILITARY for TIME FRAME FROM 6 MONTHS TO 10 YEARS during the NAME OF A WAR OR CONFLICT immediately states that he is not suicidal and does not need police to come to his home, is on the line. They report that they have DSM DIAGNOSIS and DSM DIAGNOSIS and they haven't taken their MENTAL HEALTH MEDICATION for the past TIME FRAME FROM 2 DAYS TO 6 MONTHS . They report that their RELATIVE (AUNT, COUSIN, MOTHER, ETC recently died by suicide and they are struggling with the same thoughts daily. The Veteran reports that they are driving to PLACE and plans to METHOD OF SUICIDE themself when they arrive. They then disconnect the call. What does SAME COLOR do first?